Handling Customer Complaints by Richard Quick, Esq.

Customer Service is critical in the competitive fast food industry. I try to set the example to my help that you should go above and beyond to meet the needs of your customers, even when it interferes with your own personal morals and sense of decency. If we’re not willing to do it, believe me, some schmuck at Quizno’s will. Watch how I handle this complaint, and learn:

Posted: 2008-03-12 by Deidra Neely

Inappropriate conduct!